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Customer support |
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At the Neo Charter Club, we are dedicated to providing you with the best service possible, before your charter, while aboard your yacht and after you return from your dream vacation.This website has been designed to answer to most of your questions and our team will be pleased to assist you to make sure you are satisfied. |
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There are 3 ways to search for a yacht and plan your next vacation with the Neo Charter Club : |
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Give us a call |
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Our Customer Service desk located in Nice is open Monday to Friday from 9:00am to 7:00pm (Paris, France time) : +33 977 197 205 |
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Send us an e-mail |
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Aside from credit card transactions and some types of exchanges, we can handle most inquiries via e-mail. Fill-in our Request form and we'll get back to you within the next 4 hours during the regular business hours. |
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Use our search engine |
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Click here to access to our advanced search engine to find an available yacht. You can send us a request, print a quotation or email it to a friend and even secure a booking with your credit card. All the data is provided to you real-time and updated instantly! |
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Finding answers to your questions |
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Find travel information on our FAQ pages |
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Look below for tips and how-to information. Click on a link for details : |
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Give us a call |
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Our Customer Service desk located in Nice. We are open Monday to Friday from 9:00am to 7:00pm (Paris, France time): +33 977 197 205. |
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Send us an e-mail |
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Send us your question and we'll get back to you within the next 24 hours. |
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 Back to top |
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Accessing your account and making changes to your reservation |
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Your account
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As a Neo Charter Club member, you have a 24/7 access to your accounts on-line : learn more on your yacht and cruising area, download and print your contract, fill-in your guest list, retrieve or change your password, etc.
Click here to access the Members' area |
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Make changes to an existing reservation |
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The Neo Charter Club does not accept changes or cancellations on-line directly.
Please call our Customer Service desk located in Nice. We are open Monday to Friday from 9:00am to 7:00pm (Paris, France time): +33 977 197 205. |
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Back to top |
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| For more information, you may also contact us : |
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